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City of Duarte Operational Changes Regarding COVID-19

Last updated on 6/1/20 

In response to the changing State and County mandates in response to the COVID-19 pandemic, City of Duarte leaders continue to evaluate and implement temporary measures in City operations to prevent spread of disease and re-open the economy. Maintaining the health and safety of our residents is our first priority. The City is monitoring the situation and taking actions based on direction from the latest version of L.A. County's Roadmap to Recovery, “Safer At Home” orderGovernor Gavin Newsom’s Executive Order and the California Department of Health. The changes to operations outlined below will be in place until further notice. Please note that additional changes may occur as the situation is continually assessed.

At this time, the Los Angeles County Department of Public Health serves as the official reporting agency for the COVID-19 situation for all 88 cities and the various unincorporated areas within the County.  Case numbers for these areas including the City of Duarte are regularly changing. Learn more at the L.A. County Department of Health website.  Due to federal privacy laws, no additional information regarding patients is available. 

The best course of action for all residents during this period is to stay home when not conducting essential business, wash your hands and clean surfaces frequently, practice physical distancing (six feet between each person) and wear a face mask when in public. If you have been exposed  to or diagnosed with COVID-19, check the references below:

Self-quarantine instructions if you have been exposed to someone diagnosed with COVID-19

Self-isolation instructions if you have been diagnosed with COVID-19

City Facilities/Services

  • City Hall will be open by appointment only. The building will not be open to the general public starting March 17. Please call (626) 357-7931 to make an appointment if you need permits, inspections, business licenses or similar service.
  • Reloading a TAP card can be done at the City of Hope Metro Gold Line Station or by visiting https://www.taptogo.net/TAPReload.
  • No dog license(s) will be sold at the Duarte Public Safety Office or City Hall until further notice. Please review required documents and payment method: Dog License Special Notice
  • City Hall employees will still be available to answer resident questions via phone and email during regular business hours. Regular hours are Monday - Thursday, 7:30 a.m. to 6:00 p.m.
  • Public Safety office will maintain regularly scheduled hours until further notice. Regular hours are Monday - Thursday, 7:30 am to 6:00 pm & Friday & Saturday, 7:30 a.m. to 4:00 pm.
    • In the case of an emergency, always dial 9-1-1.
  • Indoor facilities such as Fitness Center, Senior Center, Teen Center, Community Center, Royal Oaks Park Building and Duarte Park Building are closed until further notice.
  • Pools at the Fitness Center will be closed until further notice.
  • New reservations of facilities/gazebos (Royal Oaks Park Building, Teen Center and Community Center) have been suspended until further notice.

Public Safety Services

  • The City’s Emergency Operations Center has been activated at the lowest level.
  • On March 17, the City Manager declared a local emergency in response to the coronavirus pandemic, and the Duarte City Council ratified that action on March 24. A proclamation of a local emergency allows the City to:
    • Mobilize local resources
    • Coordinate interagency response
    • Accelerate procurement of vital supplies
    • Use mutual aid
    • Seek reimbursement from State and Federal governments
    • Make or issue rules and regulations reasonably related to the protection of life and property
    • Require emergency services of any city employee
  • The Los Angeles County Sheriff's Department (LASD) will have enhanced patrol during this time, particularly in unincorporated parts of the County and contract cities, such as Duarte. In addition to providing general safety, the intent of increased patrol is to mitigate burglarization of business while they are closed and to do welfare checks on homebound and limited mobility seniors.
  • LASD is requesting that non-emergency incidents be reported online through the Sheriff’s Online Report Tracking System.
    • Report the following incidents online:
      • Lost or stolen cell phones valued $950 or less
      • Lost or stolen property valued $950 or less
      • Vandalism, excluding graffiti, where damage is valued under $400
      • Theft from an unlocked vehicle valued $950 or less
      • Theft from an open or unsecured area valued $950 or less
      • Supplemental Loss Form (Must already have a LASD report number)
  • Effective Friday, March 20, we will stop enforcing street sweeping restrictions until further notice. No 3-6AM parking. R.V. parking restrictions will still be enforced, as will all other safety violations of the California Vehicle Code & Municipal Code.
  • All reports of businesses or persons disregarding safer at home orders should be reported to the Los Angeles County Department of Public Health at their online site which is www.publichealth.lacounty.gov and clicking on their file a report icon.

City Events and Recreation Programs

  • All in-person parks and recreation programming is cancelled until further notice. This includes all recreational activities, indoor and outdoor sports leagues, aquatics classes, and instructional courses.
  • The following play and sports amenities are closed until further notice: playgrounds, fitness equipment, basketball courts, volleyball courts, and the skate park.
  • All senior programs have been cancelled until further notice.
  • The Duarte Senior Center frozen meal pick up on Tuesdays from 11:00 to 11:45 am has reached maximum capacity. The Duarte Senior Center cannot add any more participants. If you are interested in being placed on a waiting list for frozen meals, please call Intervale Senior Services at (626) 214-9443.
  • The Los Angeles Regional Food Bank, who previously hosted a monthly Food Bank at the City of DuarteCivic Center, has transitioned to home deliveries for seniors in coordination with Amazon Flex. The program is currently open for enrollment via phone applications. Interested applicants may call the Food Bank at (323) 234-3030, ext. 170 to complete the process.
  • The Supervised Parks program has been suspended at Beardslee and Royal Oaks Parks until further notice.
  • The Duarte Boxing Program is suspended until further notice.

Parks and Trails

  • All Duarte Parks will remain open during regular hours of sunrise to 10 p.m. However, in accordance with County and State officials orders to prevent the spread of COVID-19, all playgrounds and exercise equipment will be closed to the public starting March 20 until further notice.
  • Park restrooms will be open during regular hours.
  • Effective May 8th, residents may now resume activity on the Donald and Bernice Watson Recreation Trail and the Encanto Nature Walk as long there is adherence to all posted regulations.

City Meetings

  • The Planning Commission will still meet on Monday, June 14th; all other City Commission meetings are cancelled until further notice.
  • In accordance with Executive Order N-25-20 and guidance from the California Department of Public Health on gatherings, the City Council meetings from March 24thuntil further notice will be held via teleconferencing. Although public access to the meeting in-person will not be allowed, the public may wish to watch or listen to the meeting from home. To access the meeting, click here. The meeting will livestream on the website.
    • Public comment will be accepted by email to duarteinfo@accessduarte.com before or during the meeting, prior to the close of public comment on an item, to be read into the record. Public comments will still be subject to the standard 3-minute time limit. City Council will also receive a copy of public comments.
    • PLEASE NOTE: The subject line of your public comment email must contain the Agenda item number and/or title.

Residential and Commercial Eviction Moratorium

Visit the City website for the latest status of City services. Updates will be shared regularly through the City’s social media - FacebookTwitterInstagram – and by calling City Hall at (626) 357-7931 or Duarte Public Safety at 626-357-7938.