News Details

City of Duarte Partners with Service Line Warranties of America

The City of Duarte has partnered again with Service Line Warranties of America (SLWA) to offer protection for homeowners for the dual product (water primary) protection program. The coverage is voluntary and available at affordable monthly or annual prices. Duarte residents will see a letter coming to their homes announcing the program over the next few weeks.

The SLWA Service Line Warranty Program protects against damage to pipes on a homeowner's property. Repairs to these pipes are not covered by basic homeowners insurance or by the City of Duarte, CA. If a customer’s line is in need of repair, a simple call to the SLWA 24-hour hotline will dispatch a local, licensed contractor familiar with local code. There are no service fees or deductibles. Many factors contribute to the life expectancy of a service line including the age, type of piping material, soil conditions and installation quality - all factors which are covered through the SLWA protection program. This program is voluntary for residents and provided at no cost to the City of Duarte, CA and no public funds are used to promote or administer the program.

“Our service plans not only cover the cost of the repair; they also provide homeowners with reputable, local contractors who will do the best possible job,” said John Kitzie, CEO of SLWA parent HomeServe USA. “We’re thrilled to be partnering with the City of Duarte, CA and look forward to the opportunity to provide City of Duarte, CA homeowners with the assistance they need when faced with a home repair emergency.”

Founded in 2003, SLWA has partnered with over 400 leading cities and municipalities in the US to provide repair service plans that offer peace of mind and convenience.  SLWA has been recognized as the nation's largest and most trusted source of utility line plans endorsed by the National League of Cities (NLC). The company is committed to customer service, ethical marketing practices and maintaining an A+ accredited rating with the Better Business Bureau. For questions about this service, or to enroll, please contact SLWA at 866-922-9006 or visit